This Privacy Policy explains how bjlife collects, uses, stores, shares, and protects the personal information of players registered on the bjlife platform. Your privacy matters to us, and we are committed to handling your data with care and transparency.
Our Privacy Policy is built on six core commitments. The full policy document below provides complete legal detail for each area.
This Privacy Policy ("Policy") describes how bjlife collects, uses, discloses, stores, and protects personal information obtained from individuals who register for, access, or otherwise interact with the bjlife online gaming platform at https://bjlife.net and all associated pages and services (collectively, the "Platform").
bjlife is committed to protecting the privacy and personal data of all players. We handle your information responsibly, in accordance with applicable data protection principles, and we take reasonable technical and organisational measures to keep your data safe at all times.
By creating an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform.
bjlife acts as the data controller in respect of personal information collected through the Platform. As data controller, bjlife is responsible for determining the purposes and means by which your personal data is processed.
If you have any questions about how bjlife processes your personal data, or wish to exercise any of your rights described in this Policy, please contact us using the details set out in Section 16 (Contact Us) below.
bjlife collects personal information through various means, including directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third-party service providers. The categories of personal information we collect include:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number, passport number | Registration form; KYC verification |
| Contact Data | Mobile number, email address, residential address (Dhaka, Chittagong, Sylhet, etc.) | Registration form; account settings |
| Financial Data | Payment method identifiers (bKash/Nagad/Rocket/Upay mobile numbers), bank account numbers, transaction amounts in BDT | Deposit/withdrawal process; payment providers |
| KYC Documents | Copies of national ID card (NID), passport, utility bills, selfie/facial image | Identity verification process |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatic collection via cookies and server logs |
| Usage Data | Pages visited, games played, wagers placed, session duration, betting history | Platform activity tracking |
| Communications Data | Live chat transcripts, support ticket contents, email correspondence | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion status, cooling-off periods | Account settings; support requests |
bjlife does not intentionally collect any special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where strictly required for identity verification purposes — for example, the collection of a facial photograph alongside a government-issued ID for KYC compliance.
bjlife uses the personal information it collects for the following purposes:
bjlife processes your personal data on one or more of the following legal bases:
bjlife does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your personal data only in the following circumstances and only to the extent necessary for the stated purpose:
bjlife uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage objects) on the Platform to enhance functionality, maintain session continuity, and gather analytics data. Cookies are small text files placed on your device when you visit the Platform.
The types of cookies used by bjlife include:
You can control and manage cookies through your browser settings. Note that disabling certain cookies may impair the functionality of the Platform — in particular, disabling strictly necessary cookies will prevent you from logging into your account. bjlife does not use third-party advertising or behavioural targeting cookies.
bjlife retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting obligations. The key retention periods applied by bjlife are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | Legal and regulatory compliance; fraud investigation |
| KYC documents | Duration of account + 5 years after closure | Anti-money laundering obligations |
| Transaction records | 7 years from transaction date | Financial record-keeping and audit requirements |
| Betting and gaming history | 5 years from activity date | Dispute resolution; responsible gaming monitoring |
| Customer support records | 3 years from last contact | Complaint management; service improvement |
| Technical / server logs | 12 months from collection | Security monitoring; fraud detection |
| Self-exclusion records | Indefinite (or as required by applicable rules) | Responsible gaming compliance |
| Marketing consent records | 3 years from last consent interaction | Proof of consent; regulatory compliance |
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents reconstruction. Where data cannot be deleted immediately due to backup cycles or technical constraints, it will be isolated and protected from further active processing until deletion is possible.
bjlife implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to:
While bjlife takes the security of your personal data very seriously, no system is completely immune from risk. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bjlife will notify affected individuals without undue delay and will take all reasonable steps to mitigate the impact of the breach.
As a bjlife player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact bjlife support using the details in Section 16. bjlife will respond to all verified requests within a reasonable timeframe.
Please note that certain rights may be limited or unavailable where processing is required to comply with a legal obligation, to establish, exercise, or defend legal claims, or where exemptions under applicable law apply.
The bjlife Platform serves players primarily in Bangladesh. In the course of providing services, personal data may be transferred to and processed in countries outside Bangladesh — for example, where game providers such as Pragmatic Play, Evolution Gaming, or Microgaming operate their technical infrastructure from servers located in other jurisdictions.
Where personal data is transferred internationally, bjlife takes appropriate steps to ensure that an adequate level of protection is maintained, including through the use of contractual safeguards with data recipients. bjlife does not transfer personal data to jurisdictions that do not provide equivalent protections without implementing appropriate safeguards.
If bjlife discovers or has reason to believe that a registered account belongs to a person under the age of 18, the account will be immediately suspended, all pending transactions will be frozen, and the account will be closed following investigation. Any real-money balance on such an account will be returned to the originating payment method after deducting any amounts wagered in breach of the age restriction.
Parents and guardians who believe that a minor under their care has registered on the Platform should contact bjlife support immediately via live chat or email at [email protected] so that appropriate action can be taken promptly.
bjlife may send you marketing communications — including information about bonuses, promotions, new games, seasonal offers (such as Eid special promotions or Pohela Boishakh bonuses), and platform news — by SMS, email, or in-platform notification, subject to your consent.
You may withdraw your consent to receive marketing communications at any time by:
Please allow up to 5 business days for your preference update to take effect across all communication channels. Withdrawing consent to marketing communications will not affect your ability to use the Platform or receive essential account and transactional communications (such as deposit confirmations and withdrawal notifications), which are sent on the basis of contractual necessity rather than consent.
bjlife does not share your contact details with third parties for their independent marketing purposes.
The bjlife Platform may contain links to or integrations with third-party services — principally the game studios and payment providers referenced in this Policy. Once you leave the bjlife Platform and access a third-party service, this Privacy Policy no longer applies. bjlife is not responsible for the privacy practices or content of third-party websites or services.
bjlife encourages players to review the privacy policies of any third-party services they interact with, particularly in connection with payment processing through providers such as bKash, Nagad, and Rocket, whose own privacy policies will govern how they process your financial data in connection with transactions.
bjlife reserves the right to update this Privacy Policy at any time. When material changes are made to this Policy, bjlife will provide reasonable notice to registered players via a prominent notice on the Platform or by email to the registered account address. The "Last updated" date at the top of this page will reflect the date of the most recent revision.
Continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you must cease using the Platform and may request closure of your account.
bjlife recommends that players review this Policy periodically to remain informed about how their personal data is being handled.
If you have any questions, concerns, or requests relating to this Privacy Policy or bjlife's handling of your personal data, please contact us through the following channels:
Now that you have reviewed our Privacy Policy, explore everything bjlife has to offer — live casino games, cricket betting, slots, and instant deposits via bKash and Nagad. 18+ only. Please play responsibly.